Privacy Policy
Our privacy policy section provides for the ways “Olivia Sports & Sea” processes and uses the personal data it collects from the guests. We comply with the General Data Protection Regulation 2018 (GDPR), as implemented into the Greek legal system (Legal Act 4624/2019).
The controller of the personal data of our guests is the “Olivia Sport and Sea IKE” , with VAT number: 800905177, EUID: ELGEMI.144599544000, domiciled in Greece, Lefki, Magnisia, Postcode: 37008. When we mention, “we” , “us” or “our” in this privacy policy, we are referring to “Olivia Sport and Sea IKE”. WebHotelier Technologies Ltd, domiciled in Cyprus, Nicosia, Mnasiadou St. 9 Demokritos Building Office 16 Nicosia, Postcode: 1065, operates the booking services of our hotel and manages the personal data for the online booking service of our website. WebHotelier complies with the GDPR and is committed to protecting the privacy of the users of this system. For more information regarding the collection and the processing of your personal data from WebHotelier, please see their Privacy Policy .
This Privacy Policy serves the purpose of informing our guests about their rights when they choose to stay in our premises and share their personal data with us. When you make a reservation with us you provide some data that can be used to, directly or indirectly, identify your identity, this data is considered personal. We only use the personal data that is essential to provide our services in the highest competence possible. Your data is used by us proportionately and in compliance with the legislation.
Olivia Sports & Sea uses your personal data for the following purposes:
- To welcome you as a guest
- To manage the booking of our rooms
- To manage the payment facilitation
- To manage the stay of our guests
- To manage the relationship with our guests after their stay at our hotel
The personal data that is used by us or may be used by us for the aforementioned purposes is:
- Visitors’ identity details
- Visitors’ communication details (mostly email and telephone)
- Visitors’ allergies, dietary requirements and any other information that may derive from any sort of special requests
- Visitors’ payment details and information
Through constant training, we ensure that our personnel are always aware of how it could use your data and with whom it can share it with. We will only share your personal information with the relevant public, law enforcement and governmental authorities as and if required by law. We never share any personal data of our visitors with any natural or legal entity from non-EU-EEA counties. We store our visitors’ personal data at the servers located in our premises, thus it remains safe, and we undertake the essential diligence to not permit any data leaks.The following section provides for our guests’ rights regarding the usage of their personal data by us. According to the GDPR and provided that certain criteria are met, you reserve the following rights:
- “Information right”, the right to be informed about the personal data that we hold, how we use it, and to access it if requested.
- “Rectification right”, the right to rectify the inaccurate personal data.
- “Right to be forgotten”, the right to ask us to erase your personal data.
- “Right of restriction” the right to restrict us to use the personal data that we process.
- “Portability right”, the right to transfer the personal data to another controller.
- “Objection right” the right to object the processing of personal data on grounds relating to a particular situation.
- “Automated decision-making withholding right”, the right not to be subject to a decision based solely on automated processing.
- “Cease marketing communication right”, the right to refuse receiving marketing communications by any means.
Provided that legal criteria are met, you can exercise the aforementioned rights by placing a request on info@oliviasportsandsea.com . Our personnel and legal department examine the requests we receive on an individual basis, and we reply as soon as possible. We retain the personal data we collect on the course of our business activity for as long as it is necessary to fulfill the purposes for which it is collected, unless otherwise provided by law.